The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone Microsoft’s CEO tells the inside story of the company’s continuing transformation, while tracing his own journey from a childhood in India to leading some of the most significant changes of the digital era. Satya Nadella grew up in India, studied in the US and went on to become Microsoft’s third CEO after Bill Gates and Steve Ballmer. In Hit Refresh he offers a unique view of the transformation happening inside one of the world’s most iconic tech companies, and the arrival of the most exciting and disruptive wave of technology humankind has experienced – including artificial intelligence, mixed reality, and quantum computing. Nadella examines how people, organisations and societies can and must transform – ‘hit refresh’ – in their persistent quest for new energy, new ideas, and continued relevance and renewal. Yet at its core, this book is about humans, and how one of our essential qualities – empathy – will become ever more valuable in a world where technological advancement will alter the status quo as never before.